Delivery

Customer Notice: Christmas Delivery

Please note any parcels ordered after the dates stated below will arrive after Christmas. All gifts can be returned until 31st January provided they remain unaltered from their original purchase state.

Last Order Dates for Christmas Delivery

  • Engraved Items: Order by 12th December
  • International Delivery: Order by 16th December
  • UK & Ireland: Order by 18th December

Click & Collect

  • Order by 22nd December and collect for free from our Newbridge Visitor Centre

Important Information

Please note: Orders placed after these dates may not arrive before Christmas. We always do our utmost to deliver your gifts on time, especially during this busy period, but seasonal volumes and courier delays may affect delivery schedules.

Brexit UK Delivery

Under our delivery service to the UK, no duties or additional taxes will be payable by the recipient upon delivery.

Shipping & Delivery

Shipping Country Estimated Delivery Time Shipping Cost
Ireland 2-3 working days 4.95
UK 3-5 working days 3.95
USA We don't currently ship to this country. N/A
Canada 2-3 working days 15.00
Australia & New Zealand 2-3 working days 15.00
Rest of Europe 3-4 working days 15.00
Rest of World 5-7 working days 15.00

Shipping Times

Orders are generally dispatched within 2-3 days from receipt of your order Monday to Friday (excluding bank holidays). Once dispatched, delivery takes 2 - 3 working days for orders shipping within Ireland (please select your ship-to country above for exact times).

Orders with Engraving

Please note that orders with engraving may take 3-4 working days to process before being dispatched. This may be longer during busy period.

Tracking Your Order

Once your order has been completed and shipped by our team, you will be sent an email to confirm the tracking details for your order. You can also track your order online here.

Delivery

All deliveries are made by courier during normal business hours, with a delivery schedule dependent on the time of year and the destination selected. Orders for delivery to P.O. boxes are not accepted. All deliveries must be signed for by a person of 18 years of age or older at the chosen delivery address, at which time the products become your sole responsibility. Please note that the order recipient may need to be contacted by Newbridge Silverware or the courier to facilitate delivery. The goods will be delivered within 30 days unless agreed otherwise between us. If delivery is delayed for more than 30 days, you should contact us and we can agree a later date for delivery. If we do not deliver the goods within the extended agreed time period you have the right to terminate the contract. In these circumstances, we will refund any money paid by you for those products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those products.

VAT & Delivery Charges

All prices shown are inclusive of VAT (Value Added Tax) as required by European law. Delivery prices shown are dependent upon the destination you have selected.

Customs / Shipping Outside of the European Union

All orders shipped outside of the European Union (EU) are sent Delivery Duty Unpaid (DDU). This means that they may be subject to local customs fees or import taxes. This occurs in the event that the item(s) ordered is above the specified country's import threshold and is required by the law of that country. Please note that this amount will vary from country to country and may apply to all types of orders (Excluding UK).